Mobile police investigating more than 50 cases against local roofing and window companies
www.fox10tv.com, Natalie Williamson, June 9, 2026
MOBILE, Ala. (WALA) - More customers of Window Depot USA of Mobile and All Weather Roofing and Construction LLC are coming forward about not receiving services after paying thousands of dollars. Some are asking the Mobile City Council to revoke the companies’ ability to do business in the city.
This follows a FOX10 investigation into questionable business practices. Dozens of families say they’re at a loss, both financially and emotionally, not knowing what to do.
‘Shame on you:’ Multiple people say local roof and window companies took thousands of dollars, left them with nothing
Dakota Bilbrey, Margaret Nichols, and Barbara McCleskey addressed members of the council Tuesday morning to explain their situations and ask for help.
“The citizens affected by this matter deserve answers, accountability, and every possible effort to help recover what has been lost,” McCleskey said.
Customers report nearly $500,000 in losses
Nichols provided council members with a spreadsheet she and other customers compiled, showing at least 54 people who say they paid All Weather Roofing and Construction LLC or Window Depot USA of Mobile and never received anything. The list also shows a combined total of reported losses.
“The damage is done. All $491,992.84. This is what we know of,” Nichols said.
During the meeting, City Council President C.J. Small asked the council attorney to review the city’s legal options.
District One Councilman Cory Penn says he feels for these customers.
“I’m saddened to hear that you all had to go through this. I can’t imagine experiencing financial loss and still not receiving what you paid for,” Penn said.
Bilbrey says she’s out $11,000 for windows she’s never received.
“It’s just been a huge, mental anguishing thing because that money did come out of my late father’s death benefit,” Bilbrey said. “You’re taking advantage of people that are in vulnerable situations. I don’t know how you can legally get away with taking this much money.”
Police investigating more than 50 cases
Mobile Public Safety Director Curtis Graves says MPD is actively investigating more than 50 cases, and that number keeps growing.
“This is something that should have never happened in our city, but it did. We are working closely with the DA’s office and others to come to a resolution,” Graves said.
A new court document filed this week in Baldwin County says All Weather Roofing and Construction LLC failed to install windows purchased in November 2025.
There are now at least eight lawsuits against the two companies.
A new lawsuit against Window Depot USA of Mobile names Edward “Ward” Fendley and his wife Theresa Fendley as defendants.
A Secretary of State filing shows Theresa owns 50% of All Weather Roofing and Construction LLC.
The Alabama Home Builders Licensure Board website lists Theresa Fendley as the designated qualifying representative for All Weather Roofing and Construction LLC. It also shows the company has an active license that doesn’t expire until the end of this year.
McCleskey provided a document showing she has already filed a consumer complaint with the board.
According to court documents, two other local companies say the owners of Window Depot USA and All Weather Roofing and Construction LLC owe them more than $400,000 combined. That’s on top of the nearly $500,000 in consumer losses MPD is already investigating.
FOX10 has reached out to Ward and Theresa Fendley but has not heard back. FOX10 has also gone by both businesses multiple times and the doors were locked.
Right now, while no charges have been filed against the Fendleys, Nichols, Bilbrey, and McCleskey say they hope something is done, and fast.
“It’s just aggravating,” Nichols said.
“Who stops this?” McCleskey said.
If you or someone you know has experienced issues with either of these companies, contact Mobile Police.
News article: Mobile police investigating more than 50 cases against local roofing and window companies